Check-in is available 24 hours before to departure at the United Airlines ABE Terminal Lehigh Valley International Airport via the app, website, kiosks, or manned counters. Bag drop and counter check-in close 45 minutes prior to departure for domestic flights. While checked luggage is dependent on fare class or elite status, economy passengers usually receive one free carry-on and one personal item. According to federal regulations, every traveler must go through TSA security screening. Special requests, unaccompanied youngsters, and travelers with disabilities can all receive extra help through specialized assistance programs.
Initial Thoughts on the ABE Terminal
I frequently fly out of large hubs like Newark (EWR) and Philadelphia (PHL), so my arrival at Lehigh Valley International Airport was a nice surprise. ABE, which is located just outside of Allentown, Pennsylvania, felt less chaotic right away. There was no need for costly parking garages, shuttles, or lengthy walks because parking was easy and close to the terminal building. The terminal itself was calm, tidy, and kept up nicely. One of the first things that caught my attention was the terminal's size; rather of having long hallways and kilometers of walking, everything was conveniently located within a short distance of one another.
Procedure for Check-In
I was traveling to Chicago O'Hare (ORD) in the morning on a United Airlines flight, with a subsequent trip. I arrived approximately ninety minutes prior to departure and went straight to the United check-in booths, which were clearly visible. A friendly United employee greeted me with a smile, and there were no lineups.I only had to drop off my checked bag because I had already checked in online using the United app. It took less than five minutes to complete. It felt like a pleasant, personalized touch that you don't typically get at larger airports when the personnel asked if I had any questions, verified my connection in Chicago, and reminded me of the gate number.
Experience with Security
Although security is frequently one of the most dreaded aspects of flying, it was a complete ease at ABE. The only people in line ahead of me were a few. I was through security in approximately seven minutes thanks to the courteous and effective TSA workers. Because ABE is smaller than major airports, where security queues can go on for miles, you can get through this phase swiftly and stress-free. I felt grateful to have begun my adventure here for this reason alone.
The gate area inside the terminal
after security was calm but interesting. Free Wi-Fi, lots of seats, hygienic facilities, and a few tiny cafes and stores are all features of ABE Terminal. I stopped into Java Joint Café for a coffee and a breakfast sandwich, which was surprisingly delicious for an airport. Although ABE does not have a United Club Lounge, the open seating spaces were cozy and had ample of outlets for charging my laptop and phone. There were no clamorous announcements or agitated throng, simply a calm environment in which to get ready to board.
The Boarding Procedure
The gate agents from United were excellent. The agent made a clear announcement on boarding groups and procedures approximately half an hour prior to departure. First to board were families with little children and travelers who required assistance, then Premier members, and finally the remaining groups.The boarding process was efficient and well-structured because the aircraft was a regional jet. The helpful and amiable officials made sure that travelers with larger carry-ons were aware that their baggage will be gate-checked.
The Experience of Flying
The crew maintained the high level of service I had received at the terminal once I was on board. The onboard service met United's standards, and the flight departed on schedule. Throughout the flight, the crew was welcoming and provided food and drinks. Because my exit from ABE had gone so well, I had no trouble connecting through Chicago. There were no tense waits or hurried runs between terminals.
Claim of Arrival and Baggage
The experience of arriving was equally good when I returned through ABE following my trip. It took me no more than ten minutes from the moment the plane touched down till I had my bags in my hands. My suitcase came on time, and the baggage claim facility was just a few feet from the gates.
ABE's United Airlines Employees: A Significant Highlight
The degree of customer service offered by the United employees at ABE was among the features of this encounter that most impressed me. The staff was truly helpful, courteous, and patient from the check-in desk to the boarding gate Due to weather-related concerns, I observed gate officials providing care for senior customers and even making an extra effort to inform passengers of connecting flights. Compared to many larger airports, this level of customer service felt exceptional.
ABE's United Airlines Workers: An Important Point of Interest
One aspect of this interaction that most impressed me was the level of customer service provided by the United staff at ABE. From the check-in desk to the boarding gate, the personnel was genuinely kind, accommodating, and patient. I saw gate attendants tending to elderly patrons and even going above and beyond to notify travelers of connecting flights because of weather-related concerns. This quality of customer service felt remarkable when contrasted with many larger airports.
Conclusion
I strongly advise looking into United Airlines out of ABE Terminal if you reside in the Lehigh Valley or are within a fair driving distance. It blends the comfort and convenience of a regional airport with the dependability and wide network of a big airline. I was quite impressed by this experience, and I will always choose ABE over bigger airports when I travel in the future.Sometimes traveling may be stressful, particularly when traversing big airports with long security lines, countless terminals, and throngs of people. But my recent flight with United Airlines from Lehigh Valley International Airport's ABE Terminal totally changed my mind about how enjoyable flying can be when done through a smaller, easier-to-manage airport.